If your Asus keyboard is not working, several causes may be responsible for the problem: a software bug, a faulty driver, a disabled keyboard, or a hardware issue.
The most common symptoms are:
some Asus keyboard keys are not working
the keyboard is stuck at startup
the keyboard types incorrect letters
no key responds
Before replacing the keyboard, several simple checks can resolve the issue.
1. Check if the Asus keyboard is disabled
On some Asus laptops, the keyboard may be accidentally disabled.
Try:
Fn + keyboard key (keyboard or touchpad icon)
This key combination can reactivate the keyboard.
You can also check in:
Device Manager → Keyboards
2. Restart the Asus laptop
A simple restart can fix a temporary bug.
Completely turn off your Asus laptop
Wait 30 seconds
Restart the computer
If the Asus keyboard is stuck at startup, this step often suffices.
3. Check the keyboard drivers
A corrupted driver can prevent the keyboard from working.
Procedure:
Open Device Manager
Click on Keyboards
Uninstall the device
Restart the computer
Windows will automatically reinstall the driver.
4. Reset the Asus laptop keyboard
If the keyboard still does not respond, you can perform a simple reset.
Quick method
Turn off the computer
Unplug the charger
Hold the Power button for 40 seconds
This action allows you to reset certain internal components.
5. Check if only certain keys are not working
If only a few Asus keyboard keys are not working, the cause may be:
dust under the keys
liquid spill
keyboard wear
In this case, a cleaning or keyboard replacement may be necessary.
6. When should you replace the Asus keyboard?
Replacement becomes necessary if:
multiple keys no longer respond
the keyboard does not work after driver reinstallation
some keys remain stuck
In this case, it is recommended to use an official Asus keyboard compatible with your Vivobook, Chromebook, ZenBook, ROG, TUF Gaming model
FAQ – Asus keyboard issues
Why did my Asus keyboard suddenly stop working?
This can be due to a Windows bug, a corrupted driver, or a keyboard disabled via a key combination.
How do I reset the keyboard on an Asus laptop?
Turn off the computer, then hold the Power button for 40 seconds to reset the components.
Why are some Asus keyboard keys not working?
The most common causes are dust, wear, or a hardware problem with the keyboard.
My Asus keyboard is stuck at startup, what should I do?
Try a full restart or reinstall the keyboard driver via Device Manager.
Conclusion
Problems with the keyboard on Asus laptops are often related to a software bug or a faulty driver. Before replacing the part, it is recommended to check settings, drivers, and perform a simple reset.
If the problem persists, replacing the keyboard remains the most reliable solution. Before ordering, you can check compatibility with your Asus computer using the serial number.