You've just received your order, but you've realized that you made a mistake in the ordered part or simply, you want to exercise your right of withdrawal.
Like any seller, we invite you to fill out the return request form from your customer account. Upon receipt, we will send you the return procedure that explains how to return to us (within 14 working days) the product you no longer need.
You may not have time to go to the post office to return your package. Therefore, La Poste has implemented a solution to simplify this type of return without you having to move.
So that you can generate a return label yourself, La Poste has put online a form on their website so that you can simply drop the package you want to return into your mailbox...
No need to go to the post office, your mail carrier takes care of everything!
source: La Poste
Find this form online by clicking here