Is your Asus touchpad not working anymore? If your Asus touchpad is not working, is frozen, or disabled, this complete guide explains how to repair and reactivate an Asus touchpad step by step.
Whether you use an Asus Vivobook, a Zenbook, or another model, discover all the solutions to fix an Asus touchpad issue.
Why is the Asus touchpad not working?
An Asus touchpad that is not working can have several causes:
- Asus touchpad disabled via a keyboard shortcut
- Windows bug or recent update
- Missing or outdated Asus touchpad driver
- Internal ribbon cable disconnected
- Hardware failure of the Asus touchpad
Quick solution to reactivate an Asus touchpad
- Press Fn + F6 or Fn + F9
- Restart your computer
- Use a USB mouse temporarily
In many cases, this is enough to reactivate a disabled Asus touchpad.
1. Check if the Asus touchpad is disabled
- Open Settings
- Go to Bluetooth & devices
- Click on Touchpad
- Enable the option
If the option does not appear, your Asus touchpad is not detected.
2. Reinstall the Asus touchpad driver
A driver issue is a common cause when the Asus touchpad is not working.
- Right-click on Start
- Device Manager
- Mice and other pointing devices
- ASUS Precision Touchpad
- Update or uninstall
- Restart the PC
This solution is effective for an Asus Vivobook touchpad not working.
3. Check the BIOS
- Restart the PC
- Press F2
- Go to the Advanced tab
- Internal Pointing Device set to Enabled
- Save with F10
This step is useful if the Asus touchpad is not working at all.
4. Check the Asus touchpad ribbon cable
If the Asus touchpad still does not work, it could be a hardware problem:
- Ribbon cable disconnected
- Incorrect assembly
- Damaged touchpad
See our guide: Asus touchpad installation problem
5. Unlock an Asus touchpad
If your Asus touchpad is locked:
- Disable tablet mode
- Unplug USB devices
- Restart your computer
These actions often help to unlock an Asus touchpad.
6. Check the condition of the touchpad
An Asus touchpad that no longer responds may be dirty or worn out.
See our guide: Asus touchpad maintenance
7. Replace an Asus touchpad
If your Asus touchpad is out of order, you can replace it with a compatible Asus part.
Specific cases
Asus Vivobook, Zenbook touchpad not working
- Driver issue
- Windows update
- Keyboard disabled
Need help?
If your Asus touchpad is still not working despite these steps, contact an Asus repair professional or our customer service.
FAQ – Asus Touchpad
Why is my Asus touchpad not working?
The problem may come from a driver, a setting, or a hardware defect.
How to enable the Asus touchpad?
Use Fn + F6, Windows settings, or the BIOS. See our article: How to enable the touchpad on my Asus laptop?
How to unlock an Asus touchpad?
Restart the PC, check settings, and update drivers.