Software-related Malfunction
You notice that after several months of use, your Asus laptop regularly crashes, whether it's in front of a video, while playing a game, or just on standby on the desktop: it freezes, and you can't do anything except unplug it.
No keyboard keys respond, and the mouse and touchpad don't either... The only way to restart it is to shut it down using the power button (holding it down for a few seconds) or by completely unplugging the computer, which is not a good thing for the PC.
To start, use the Ctrl + Alt + Del commands to open a dialog allowing you to stop processes with unstable behavior.
You can also check in the Task Manager (Performance tab) if the CPU and RAM frequency is very high: this could be an initial sign of resource loss.
If the frequency is normal, you can perform a complete scan with Malwarebytes to see if something else is slowing down or parasitizing your machine.
You can also optimize your PC's performance with CCleaner or Glary Utilities as well as repair registry errors (repair and defragmentation of the registry and other optimizations that help free up physical memory.)
Additionally, it is advisable to check if you don't have too many unnecessary and resource-hungry programs at Windows startup. You can clean up these startup programs using the "msconfig" command.
Simply type "msconfig" in the command prompt, go to startup, then select only the programs you want to start at startup and remove the others.
1. In startup, click on Windows Systems -> Run or Execute
2. Type "msconfig" in the command prompt
3. Click on the Startup tab
4. Then click on open Task Manager
5. Select only the programs you want to start at startup
6. Click on Disable
All the programs you selected will no longer start automatically with each startup, freeing up resources for smoother use of your computer.
Updating Your System
Sometimes, the cause of software crashes may be related to issues with updating installed programs on your PC.
To check that your system is up to date, you should use Windows Update. Also, ensure that the drivers for your laptop are up to date, especially the most important one for the machine: the graphics card.
Driver updates for Windows 10, as well as for many devices (such as network cards, monitors, printers, and video cards), are automatically downloaded and installed via Windows Update. You probably already have the latest drivers, but if you want to manually update or reinstall a driver, here's how to do it:
Update Device Driver
In the taskbar search area, enter Device Manager, then select Device Manager.
Select a category to display device names, then right-click on the one you want to update.
Select Update Driver.
If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow the instructions.
Reinstall Device Driver
In the taskbar search area, enter Device Manager, then select Device Manager.
Right-click on the device name, then select Uninstall Device.
Restart your PC.
Windows will attempt to reinstall the driver.
If your issue was due to an incomplete or missing update of a device driver in your system, this action will resolve the problem.
Viruses
Some viruses that spread on your computer can be the source of many crashes in your machine. That's why it's very important to only browse safe sites and not fall for scams on the internet, such as in your email inbox.